Can’t sign in?
Open Sign in, choose “Forgot password?”, and use the secure link sent to your email. Check spam or junk if it does not arrive.
Support
How can we help?
Email hello@ourpeartree.com for help with your account, import, family members, sharing, billing, or an archive export.
Export or delete
Sign in and open Account and data to request a full archive export or account deletion. For step-by-step instructions, what is removed, or help when you cannot sign in, visit Delete your account.
Privacy request
For access, correction, deletion, consent, or privacy questions, contact our Privacy Officer at privacy@ourpeartree.com.